Last updated: 10/21/26
Ruby Moon Roasters LLC (“we,” “us,” or “our”) operates [www.rubymoonroasters.com]. This Privacy Policy explains how we collect, use, and share personal information when you visit our website, make a purchase, subscribe to our newsletter, or contact us.
1. Information We Collect
Depending on how you interact with our website, we may collect the following information:
Information you provide
- Contact information, such as your name, email address, telephone number, and any information you include when contacting us.
- Order information, such as your billing and shipping addresses, products purchased, and transaction details.
- Account information, if you create a customer account, such as your name, email address, and login credentials.
- Newsletter information, such as your email address and any other details requested on our signup form.
Information collected automatically
When you visit our website, our website and service providers may collect technical and usage information, such as your browser type, device information, IP address, pages visited, referral source, and interactions with the website. The information collected depends on the services in use and your privacy choices.
We use cookies and similar technologies as described below.
2. How We Use Your Information
We use personal information to:
- Process payments, fulfill orders, and provide order updates.
- Create and manage customer accounts, where available.
- Respond to questions and provide customer support.
- Send newsletters and marketing emails when you subscribe.
- Understand how visitors use our website and improve its content and functionality.
- Maintain website security and help prevent fraud.
- Meet applicable legal, tax, and accounting obligations.
3. Online Store and Payments
Our online store uses WooCommerce, which runs on WordPress. When you place an order, we collect the information needed to process your purchase, arrange delivery where applicable, and provide customer support.
Payments are processed through PayPal and WooCommerce Payments. Payment information is handled according to the payment provider’s privacy policy. Ruby Moon Roasters does not store your payment information on this website.
We share information with ShipStation and stamps.com as needed to deliver your order.
4. Google Analytics
We use Google Analytics to understand how visitors find and use our website. Depending on our settings and your privacy choices, this may include information about pages visited, interactions, referral sources, device and browser types, and approximate location.
Google Analytics uses cookies and similar technologies to measure website activity. You can learn more about Google’s practices in Google’s Privacy Policy and how Google uses information from sites and apps that use its services.
5. Cookies and Similar Technologies
Cookies are small files stored on your device. Our website uses cookies and similar technologies to:
- Support shopping cart and checkout functionality.
- Maintain login sessions, if customer accounts are available.
- Remember preferences.
- Measure website usage through Google Analytics.
You can manage cookies through your browser settings and, where available, our cookie disclaimer. Blocking certain cookies may affect website functionality.
6. Newsletter and Email Marketing
If you subscribe to our newsletter, we use the information you provide to send to MailChimp.
We use MailChimp to manage subscriptions and deliver emails.
You may unsubscribe at any time using the unsubscribe link in our marketing emails or by contacting us at info@rubymoonroasters.com. Unsubscribing from marketing emails does not stop essential communications related to your orders or account.
7. How We Share Information
We share personal information with service providers as needed to operate our business, including providers of:
- Website hosting and technical support.
- Payment processing.
- Shipping and order fulfillment, where applicable.
- Email marketing and delivery.
- Website analytics.
We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, or website security.
8. Social Media and Other External Links
Our website includes links to our social media profiles and may link to other third-party websites. When you follow these links, your activity on those platforms is governed by their own privacy policies.
9. Information Security
We use reasonable technical and organizational safeguards designed to protect personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Your Privacy Choices and Rights
You may unsubscribe from marketing emails, manage cookies through the available controls, and contact us about your personal information.
Depending on where you live and which laws apply, you may also have rights to request access to, correction of, deletion of, or a copy of your personal information; withdraw consent; or object to or restrict certain processing. These rights may be subject to exceptions, including requirements to retain certain transaction records.
To submit a privacy request, contact info@rubymoonroasters.com. We may need to verify your identity before completing your request.
11. Changes to This Policy
We may update this Privacy Policy as our practices or legal obligations change. We will post the revised policy on this page and update the date above. Where required, we will provide additional notice.
12. Operations
All coffee is roasted at 1900 S. Quince St., Denver, CO 80231. Shipping, administration and local pickup are located at 6140 Vivian St, Arvada, CO 80004.
13. Contact Us
If you have questions about this Privacy Policy or wish to submit a privacy request, contact:
Ruby Moon Roasters LLC
6140 Vivian St, Arvada, CO 80004
info@rubymoonroasters.com